GDPR

Privacy Policy

Information about the processing of personal data on this website.

1. Controller

Meddienst GmbH
Schildergasse 49
50667 Köln
Germany
Phone: 0221 58870124
Mobile: 0176 22087651
Email: info@meddienst-akademie.de
Managing Director: MD. Abdallah Hamadna

2. Scope and Purposes of Processing

We process personal data only where necessary to provide the website, handle inquiries, provide consultation about courses, approbation and the medical language exam, and maintain technical security. This may include contact details, message content, course interests, language settings, and technical usage and connection data.

3. Legal Bases

Depending on the process, processing is based on Art. 6(1)(a), (b), (c) or (f) GDPR. Our legitimate interests include secure, user-friendly and reliable provision of the website and communication.

4. Server Log Files

When you visit the website, technical data such as IP address, date and time, browser type, operating system, referrer URL and requested files may be processed. This serves functionality, error analysis, security and prevention of misuse.

5. Contact and Consultation

If you contact us by form, phone, WhatsApp, email or other communication channels, we process your details to handle your request, coordinate appointments, provide course consultation and continue communication. This may include name, email address, telephone number, message content and details about your request.

6. Embedded Services

External services and links may be embedded on the website, for example maps, fonts, messenger services, video platforms or social media links. When these services are accessed, personal data may be transmitted to the respective provider. The privacy information of the external provider applies to that processing.

7. Recipients and Disclosure

Data is shared internally only with authorized persons. External disclosure only takes place where required to handle your inquiry, provide requested services, technically operate the website or comply with legal obligations.

8. Storage Period

We store personal data only for as long as required for the respective purpose, ongoing communication or statutory retention obligations. If the purpose no longer applies and no retention obligations exist, the data is deleted.

9. Your Rights

Subject to the GDPR, you have the right of access, rectification, erasure, restriction of processing, data portability, objection to certain processing operations and withdrawal of consent with effect for the future. You also have the right to lodge a complaint with a competent data protection supervisory authority.